PRIVACY POLICY

For School ERP, Website, Mobile Applications and Digital Services

Important: This policy is intended for use on the School ERP/website and shall be read together with the School Rules, Fee Structure, Admission Form, Parent Policy and other applicable policies. If any provision conflicts with a mandatory requirement of applicable law or CBSE/State Government directions, the mandatory requirement shall prevail.

1. Purpose

Jay Ambe International School respects the privacy and security of personal information relating to students, parents/guardians, staff, applicants, visitors and other users of the School’s ERP, website and digital services. This policy explains what information may be collected, why it is used, how it is protected, and the choices available to users.

2. Information We May Collect

  • Student information: name, date of birth, class/section, admission details, photographs, academic records, attendance, examination and assessment records, achievements and school-related information.
  • Parent/guardian information: name, relationship, contact details, address, communication preferences and information necessary for school administration.
  • Administrative information: fee records, invoices, receipts, transport details (if any from school side), documents submitted for admission or statutory requirements, and correspondence with the School.
  • Digital/technical information: ERP login details, device/browser information, IP or network information, access logs and security records, where collected by the relevant system.
  • Safety and campus information: CCTV footage and other security records generated as part of campus safety and safeguarding.
  • Health and support information: medical information or learning/support information when provided or required for student welfare, safety, reasonable support or legal compliance.

3. Purposes of Processing

  • Admission, enrolment, attendance, teaching, assessment, examinations and student progress monitoring.
  • School administration, fee management, transport, communication, events, activities and parent engagement.
  • Student safety, safeguarding, emergency response, campus security and prevention/investigation of misconduct.
  • Compliance with applicable laws, regulations, CBSE/State Government requirements, court or competent authority directions.
  • Operation, maintenance and security of the ERP, website and other authorised digital services.
  • Improvement of educational and administrative services, using appropriate safeguards.

4. Children’s Personal Data

Because the School primarily serves children, student data will be handled with heightened care. Where consent or other legal requirements apply to processing a child’s personal data, the School will follow the applicable legal requirements, including requirements concerning verifiable parental/guardian consent. The School will not knowingly use children’s data for unlawful targeted advertising or practices prohibited by applicable law.

5. Sharing and Disclosure

The School does not sell student or parent personal data. Information may be shared only where reasonably necessary for school operations or permitted/required by law, including with authorised service providers, examination/education authorities, government authorities, banks/payment processors, transport or safety providers, and professional advisers, subject to appropriate safeguards.

6. Data Security and Retention

The School takes reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss or misuse. Access to information is limited according to role and operational need. Records are retained only for as long as reasonably necessary for the relevant educational, administrative, legal, accounting, safeguarding or regulatory purpose, subject to applicable retention requirements.

7. Cookies and Digital Technologies

The website or ERP may use cookies, session technologies or similar tools for authentication, security, preferences, analytics and functionality. Users may be able to control certain browser/device settings, although disabling essential technologies may affect functionality.

8. User Responsibilities

  • Users must keep ERP usernames, passwords, OTPs and other access credentials confidential.
  • Users must provide accurate and updated information and promptly report suspected unauthorised access.
  • Users must not upload, share or transmit unlawful, harmful, offensive or unauthorised content through School systems.

9. Rights and Requests

Subject to applicable law and verification of identity/authority, a user may contact the School to request access, correction, updating, withdrawal of consent where legally available, or other data-related assistance. The School may need reasonable information to verify the request and may retain information where required by law or for legitimate school records.

10. Third-Party Services

The ERP may integrate with third-party services such as payment gateways, messaging platforms, cloud hosting, educational tools or transport systems. Such services may have their own terms and privacy policies. The School will use reasonable care in selecting authorised service providers.

11. Policy Updates

The School may revise this Privacy Policy to reflect changes in technology, school processes, law or regulatory requirements. The latest version will be published on the ERP/website with the applicable effective date.

Privacy / Data Protection Contact

JAY AMBE INTERNATIONAL SCHOOL

Near Narayankunj Vihar Society, Narmada Nagar, Bholav, Bharuch – 392015, Gujarat

Email: jaisbharuch1999@gmail.com

Helpline: 99247 22253